FacetrailDelete your account
Option 1: in the app (instant)
- Open Facetrail and sign in.
- Go to the Settings tab.
- Tap Delete account and confirm.
Your account is deleted immediately. If you have a subscription, also cancel it in Google Play → Profile → Payments & subscriptions → Subscriptions; deleting the account does not stop Google Play billing.
Option 2: by e-mail
If you no longer have the app, e-mail [email protected] from the Google e-mail address you signed in with, with the subject “Facetrail account deletion”. We delete the account within 30 days (usually much sooner) and confirm by e-mail. You can ask to delete only your search history instead of the whole account.
What is deleted and what is kept
| Data | What happens |
|---|---|
| Profile (name, e-mail, Google ID, picture link) | Deleted immediately. |
| Search history and results | Deleted immediately. |
| Unused credits, consent records, push tokens | Deleted immediately. |
| Face previews on your phone | Removed from that phone when you delete in the app; uninstalling the app also removes them. |
| Face photos | Not stored. Each photo is already deleted from our servers when its search ends. |
| Misuse log (no photo, no links) | Kept until 365 days after each search, then deleted automatically. |
| Purchase and credit transactions | Kept, unlinked from your profile, for as long as tax and accounting law requires. |